Privacy Policy

Overview

Atomic Boy Audio respects your privacy. This policy applies to information collected through our website, online store, customer accounts, support communications, software delivery systems, license activation systems, newsletters, and related services.

By using our website or services, you acknowledge the practices described in this Privacy Policy. Where required by law, we will request your consent before collecting or using certain information.

Information We Collect

The information we collect depends on how you interact with Atomic Boy Audio. It may include:

How We Collect Information

We may collect information:

• Directly from you when you place an order or create an account.
• When you subscribe to our email list or request support.
• Automatically through cookies, log files, analytics, and similar technologies.
• Through Shopify, payment processors, email providers, and other service providers that help us operate our business.
• Through software license delivery, activation, update, or validation systems.

How We Use Information

We may use collected information to:

• Process and fulfill purchases.
• Deliver downloads, installers, license keys, and documentation.
• Activate, validate, manage, and protect software licenses.
• Create and maintain customer accounts.
• Provide customer service and technical support.
• Send order confirmations, receipts, security alerts, product notices, and important account communications.
• Send newsletters, promotions, product announcements, and educational content when permitted.
• Improve our website, products, services, and customer experience.
• Detect fraud, unauthorized distribution, chargeback abuse, security threats, and violations of our terms.
• Comply with legal, accounting, tax, and regulatory obligations.

Orders and Payments

When you make a purchase, your order is processed through Shopify and one or more payment providers. We may receive transaction details such as your name, email address, billing address, order number, products purchased, and payment status.

Atomic Boy Audio does not generally receive or store your complete payment card number. Payment information is handled by the payment processor used during checkout and is subject to that provider’s privacy and security practices.

Software Licensing and Activations

To deliver and protect our software, we may associate a purchased license with your email address, order number, license key, activation status, product version, and technical device information.

License-related information may be used to validate authorized use, prevent unauthorized sharing, restore access, provide support, troubleshoot activation issues, and enforce product license terms.

Customer Accounts

If customer accounts are available, account data may include your name, email address, order history, downloads, licenses, and account preferences. You are responsible for maintaining the confidentiality of your login credentials.

You may contact us to request help accessing, correcting, or deleting eligible account information, subject to legal and operational retention requirements.

Email Communications and Marketing

We may send transactional emails concerning purchases, downloads, licenses, account security, support requests, updates, or changes affecting your products or services.

We may also send promotional messages if you subscribe or otherwise consent where required. Promotional emails include an unsubscribe option. Unsubscribing from marketing does not prevent necessary transactional or service-related communications.

Cookies, Analytics, and Similar Technologies

Our website may use cookies, pixels, local storage, and similar technologies to operate the store, remember preferences, maintain sessions, understand website performance, improve usability, measure marketing activity, and help prevent fraud.

You may adjust browser settings to block or delete cookies. Disabling some cookies may prevent certain store, checkout, account, or website features from working correctly.

How We Share Information

We do not sell personal information in the ordinary meaning of selling information for money. We may share information with service providers and business partners only as reasonably needed to operate our business and provide our services.

Recipients may include:

• Shopify and ecommerce service providers.
• Payment processors and fraud-prevention services.
• Email delivery and marketing providers.
• Website hosting, analytics, and security providers.
• Software licensing, download delivery, and customer support providers.
• Professional advisors such as accountants, attorneys, and insurers.
• Government authorities when disclosure is legally required.
• A successor entity in connection with a merger, acquisition, financing, reorganization, or sale of business assets.

Shopify and Other Service Providers

Our online store is hosted through Shopify. Shopify provides the ecommerce platform that allows us to display products, process orders, manage customer information, and operate checkout and account features.

Information processed by Shopify and other third-party providers is also governed by their own privacy policies. Atomic Boy Audio is not responsible for the independent privacy practices of third parties.

Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing purchased software, maintaining license records, supporting customers, preventing fraud, resolving disputes, enforcing agreements, and meeting legal, tax, and accounting obligations.

Retention periods may differ depending on the type of information, legal requirements, account status, product lifecycle, and the need to maintain valid purchase and license records.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

No website, transmission method, storage system, or security measure can be guaranteed to be completely secure. You should use strong passwords, protect your accounts, and avoid sending sensitive information through unsecured channels.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of eligible personal information.
• Request a portable copy of certain information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of promotional communications.
• Appeal certain privacy-request decisions where required by law.

We may need to verify your identity before completing a request. We may also retain information when required by law or reasonably necessary for security, fraud prevention, contractual, accounting, tax, or licensing purposes.

U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws. These may include rights to know, access, correct, delete, or obtain a copy of personal information, and rights relating to targeted advertising, profiling, or certain data-sharing practices.

To submit a request, contact us using the information below and include your name, email address, state of residence, and the type of request you are making.

International Users

Atomic Boy Audio operates from the United States. If you access our services from another country, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Where required, we rely on appropriate legal grounds and safeguards for international data transfers.

Children’s Privacy

Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and delete it when appropriate.

Third-Party Links and Services

Our website, emails, documentation, or products may contain links to third-party websites or services. Those third parties operate independently and are responsible for their own privacy, security, and content practices.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our products, services, technology, business practices, legal requirements, or service providers.

The revised policy will be posted on this page with a new “Last updated” date. Material changes may also be communicated through the website, customer account, or email when appropriate.